FAQs
Is it safe to use my credit card on your site?
Absolutely. Your security is our top priority. We use a secure, encrypted checkout process via Shopify, which is a global leader in e-commerce. You'll see the padlock symbol (🔒) in your browser bar, confirming the connection is safe. For added security, we also offer trusted payment options like PayPal and Shop Pay.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Shop Pay, and Apple Pay for faster, secure checkout.
How do I know my order went through?
The moment your order is placed, you'll receive an order confirmation email at the address you provided. Please check your spam folder if you don't see it within 10 minutes. If it's not there, please contact us.
How do your items fit?
We specialize in a modern, tailored fit that is designed to be flattering without being restrictive. For detailed measurements for each specific product, please see the size chart located on every product page beneath the "Add to Cart" button. We recommend comparing these measurements to a garment you already own and love for the best fit.
What material are your shirts and hoodies made from?
We are committed to quality and comfort. Our core tees and hoodies are made from premium, mid-weight ring-spun cotton blends. This fabric is chosen for its exceptional softness, durability, and ability to hold our prints and embroidery beautifully. You can find the exact material composition on each product's description page.
Are your designs going to crack or fade?
No. We refuse to use low-quality printing methods. Our designs are applied using professional-grade techniques like DTG (Direct-to-Garment) printing and embroidery, which become a permanent part of the fabric and are built to last through many washes.
How long does shipping take?
Please allow 1-3 business days for us to carefully prepare your order. Once it ships, delivery times vary by location:
· United States: 3-7 business days.
· International: 7-15 business days.
You will receive a tracking link via email as soon as your order ships.
What are your shipping costs?
We offer Free shipping all Over the World
Do you ship internationally?
Yes, we ship to most countries! International shipping costs and delivery times are calculated at checkout. Please note, the customer is responsible for any customs or import taxes that may apply.
What is your return policy?
Since all our products are printed on demand, each item is made specially for you. That’s why we currently don’t offer free shipping, but we ensure fair rates and top quality every time.
What does "Field Notes" Mean?
Field Notes is built on the idea that every person's life is a journey worth documenting and celebrating. Our apparel is designed to be wearable stories—a reminder that your heritage, your resilience, and your path are your greatest strengths. "Wear Your Story" isn't just a tagline; it's our mission.
How can I share my story with you?
We love hearing from our community! Tag us on Instagram @FieldNotes and use the hashtag #MyFieldNote to share what your journey means to you. You might just be featured on our page!
We're here to help you. Don't hesitate to contact our friendly customer support team.
Email Us: Fieldnotes@gmail.com
Response Time: We strive to reply to all messages within 12-24 hours.